The Hartford Announces Launch Of Technology Center In Hyderabad To Drive Innovation And AI Transformation

HYDERABAD, India, Sept. 11, 2025 – The Hartford, a leading U.S.-based insurance company, announces the launch of its new technology center in Hyderabad, India. This strategic expansion marks a significant milestone in the company’s technology transformation journey and reinforces its commitment to innovation, agility and global talent development.

The Hartford’s technology center will serve as a hub for engineering excellence, focusing on Artificial Intelligence (AI), digital transformation, and advanced technology development. The center will operate in a start-up-like environment, enabling rapid prototyping and experimentation across time zones. It will complement The Hartford’s existing U.S. technology centers in Hartford, Connecticut; Chicago, Illinois; and Charlotte, North Carolina, and support the company’s broader innovation agenda.

“This is an exciting time at The Hartford as we accelerate our use of AI as the foundation of innovation in our products and processes,” said The Hartford’s Chief Information Officer Shekar Pannala.

The Hartford’s Chief Data, AI and Operations Officer Jeff Hawkins added, “More than simply adopting new technologies, we are advancing our digital, data analytics and AI capabilities to create customized, fast, reliable and more meaningful customer experiences.” 

The Hartford has engaged Capgemini, a leading global business and technology transformation partner, to assist with a seamless setup and operational excellence from day one. India produces over 1.5 million engineering graduates annually, and Hyderabad has emerged as a premier destination for technology centers due to its infrastructure maturity, strategic location and thriving innovation ecosystem. The Hartford’s presence in India will offer exciting career opportunities for professionals with expertise in AI, data science, cloud architecture and digital engineering.