Zouk Partners with Unicommerce for Growth Opportunities
New Delhi, 14th April 2025: Zouk, India’s leading 100% vegan, handcrafted, and proudly Indian lifestyle brand, offering bags, luggage, and accessories, has partnered with Unicommerce and Shipway to strengthen and streamline its growing e-commerce operations. This collaboration focuses on improving the brand’s online inventory management, logistics efficiency, and delivery capabilities across India.
Founded in 2016, Zouk is a digital-first, direct-to-consumer (D2C) brand based in Mumbai. It operates in the USD 17 billion online fashion and lifestyle market, reaching customers through its website, app, and leading marketplaces like Amazon, Flipkart, Myntra, Tata Cliq, and Nykaa, as well as quick-commerce platforms such as Blinkit, Zepto, and Swiggy Instamart. Today, Zouk fulfills nearly 40,000 online orders each month across these diverse digital channels.
While Zouk sees strong demand from major metro cities like Bengaluru, Chennai, Mumbai, Delhi, Hyderabad, and Kolkata, the brand also caters to a growing customer base across the country. To support this widespread reach, Zouk leverages Unicommerce’s warehouse and inventory management solution to streamline order processing, optimise inventory allocation and tracking, and manage returns efficiently.
To further enhance its delivery capabilities, Zouk has also deployed Unicommerce-owned Shipway for automated courier selection. This helps choose courier partners best suited for each order based on delivery time and cost considerations. Shipway also provides reverse logistics and tracking tools. Through its courier aggregation and automation tools, Shipway ensures delivery coverage across over 29,000 pin codes in India, simplifying shipping processes and supporting efficient order fulfilment.
Zouk’s rapidly expanding offline presence, spanning exclusive stores in Bengaluru, Delhi NCR, Mumbai, Pune, and Lucknow, along with multiple multi-brand outlets, adds another layer of complexity that Unicommerce helps simplify through its unified order management platform.
Kapil Makhija, MD and CEO of Unicommerce commented, “Unicommerce is a one-stop shop for all e-commerce enablement technology needs. We are delighted to partner with Zouk to power their e-commerce operations and help them leverage technology to scale and optimize their online presence.“
Pradeep Krishnakumar, Co-Founder of Zouk, stated, “At Zouk, delivering a seamless and consistent consumer experience is at the heart of everything we do. Partnering with Unicommerce and Shipway has enabled us to strengthen our operations so that every order, whether from a metro or a remote town, is fulfilled smoothly and efficiently.”
Uniware and Shipway solutions by Unicommerce are scalable and designed to accommodate the growing volumes as Zouk expands its business.
Unicommerce’s Uniware Hits 1 Billion Order Items Annual Run Rate
Mumbai, Date: 05 Feb 2025: Unicommerce, one of India’s leading e-commerce enablement SaaS platforms, has achieved an annualized transaction run rate of one billion order items on its flagship platform, Uniware. This key milestone achievement was disclosed in the Q3 FY25 results shared by the company.
These transactions include order management by brands and sellers to process orders received on their own websites & apps and across multiple marketplaces. The Uniware platform allows users to manage multiple warehouses and make automated inventory management decisions to optimise inventory utilisation and adhere to desired SLAs. It also allows brands to seamlessly serve customers across their physical and online stores through its omnichannel solutions.
At present, 7000+ clients in India, Southeast Asia, and the Middle East utilize the Unicommerce platform for comprehensive management of their e-commerce operations, including Some of Unicommerce’s marquee clients include FabIndia, Lenskart, Timex, TCNS, Mamaearth, Sugar, Emami, Urban Company, Blue Star, Cello, Symphony, VIP Bags, Healthkart, GNC, boAt, Portronics, TMRW, Mensa, Landmark Group, Edamama and many more.
Uniware by Unicommerce currently powers 11860+ client facilities, including 8900+ warehouses and 2900+ omnichannel-enabled stores across India, the Middle East, and Southeast Asia.
The volumes on the Uniware platform have been rising rapidly and have doubled from over 500 Mn order items processed in FY 23. The current annualised run rate on its platform is 1.036 Billion order items.
Unicommerce’s platform enables automation across the entire value chain of e-commerce and retail, making it a one-stop shop for brands and businesses. Its product suite comprises three platforms, namely, Convertway, a marketing automation platform that enables customer engagement; Uniware, which streamlines operations by managing inventory across locations and processing orders for online and offline channels, and Shipway, a courier aggregation and shipping automation tool to power smart courier allocation, tracking and return & exchange management.
The company recently declared its Q3 FY25 results, highlighting a YoY revenue growth of 26.1% along with an adjusted EBITDA growth of 63.5% YoY. With a consistent track record of growing profitability since FY21, Unicommerce’s Profit After Tax (PAT) recorded a 62.3% YoY increase as per the results, reaching INR 62.9 million compared to INR 38.8 million in Q3 FY24. The platform also added 180+ new enterprise clients to its portfolio, as per its Q2 and Q3 FY25 results.
Commenting on the key milestone, Kapil Makhija, MD & CEO of Unicommerce, said, “Technology is a key enabler of modern-day trade. At Unicommerce, we are privileged to help build and advance e-commerce technology solutions that drive business efficiencies and enhance user experience not only in India but also in the Middle East and Southeast Asia. Our 1-Billion-milestone is a reaffirmation of the power and potential of e-commerce and the role of technology in its growth.”