Hyderabad, February 6th, 2025: Mr. Jayesh Ranjan, Special Chief Secretary of the Industries & Commerce (I&C) and Information Technology (IT) Departments of the Telangana government presided over the inaugural MoveInSync GCC Conclave 2025 in Hyderabad, today. The event was co-hosted by Humanize AI. The objective of GCC Conclave is to engage with stakeholders and explore areas of talent management, infrastructure, sustainability and innovation in driving GCC growth in the State
Deepesh Agarwal, Cofounder and CEO of global leaders in enterprise commute, MoveInSync, kicked off the conclave presenting key statistics that represent Hyderabad’s growth and state of commute. He said “The Indian GCC market is poised to grow to $100 B by 2030 and over 30% of GCCs chose Hyderabad over other cities. While Hyderabad’s GCC market size increased from 230 in FY19 to 355 in FY24, workforce has also seen an increase from 200,000 to 250,000 during the period. Added to that the population in Hyderabad is likely to grow by 12.7% over the next 5 years. Deepesh further pointed out the challenges faced by daily commuters and pointed at the increasing distance and time taken to commute. Hyderabadis today travel 10% more compared to pre-pandemic distances with about 45% living between 15kms-25kms from their workplace and has witnessed a 13.7% increase of travel time compared to pre-pandemic levels.
Mr. Jayesh Ranjan, Special Chief Secretary of the Industries & Commerce (I&C) and Information Technology (IT) Departments of the Telangana Government delivered a speech to inaugurate the conclave and said “GCCs have become an important driver of our economy. We have seen in the budget that a national GCC policy is on the anvil. Hyderabad’s performance across all parameters of growth have been one of the best in the country and a large part of this growth has come from GCCs” He further stressed on the need of ‘decentralization’, and Government of Telangana’s Tier 2 City policy that has been framed to incentivize companies to set up offices outside of the city of Hyderabad. He mentioned Medchal in East Hyderabad and Mallampet in South Hyderabad and the Government’s initiative in the regions and further urged businesses to consider organizing their workforce in these regions.
The speech was followed by a fireside chat between Mr. Jagdish Mitra, Cofounder and CEO of Humanize and Sirisha Voruganti, CEO and Managing Director, Lloyds Technology Centre India, on the greater role of AI in businesses in India and the possibilities that lie in artificial intelligence.
Speaking at the conclave, Mr. Jagdish Mitra, Founder & CEO of Humanize said, “India, the innovation hub for GCCs across industries, is poised to host nearly 2,400 captive units by 2030. Driven by key factors such as robust infrastructure, cutting-edge innovation, a thriving talent ecosystem, and business-friendly policies, the future holds immense promise.
Tier 1 cities will play a pivotal role in accelerating this momentum, with Hyderabad, Bengaluru, and NCR already home to 120,000+ AI/ML professionals. Notably, Hyderabad has emerged as a deep-tech powerhouse for Global Captive Centers, offering unparalleled technology and talent support. The growth trajectory of these units will be fascinating to witness, further shaped by progressive policies and a focus on niche technical expertise and enabling Tier 2 cities to attain scale.
I’m delighted to have been part of the insightful discussions at the GCC Conclave, mapping the remarkable journey of Global Captive Centers. Humanize with its focus on Agentic AI based services will undoubtedly remain at the forefront, driving excellence and empowering these units to scale with speed and sustainability.”
The chat was followed by a panel discussion that discussed how GenAI and Emerging Technologies Enhance Service Delivery in GCCs. Noted business leaders like Ashok Venkatachalam, Managing Director, Evernorth Health Services India, Rajesh Puneyani, VP and Managing Director, GCC Site Leader, Kenvue Solutions India GCC, Dr. Durga Prakash Devarakonda, Ex – Managing Director, Carelon, Hari Krishna Verma Nadimpalli, Vice President / Managing Director @ Global Innovation Center, Inspire, Raja Roy, Co-Founder & CTO, Humanize participated in the panel discussion
The conclave ended with a panel that focused on Hyderabad’s Growth Story, its Initiatives in Sustainability, CRE & Mobility Infrastructure. This panel featured Rakesh Singhania, Partner and CFO, Gloplax, Arvind Chittora, Managing Director, Sonoco India Performance Hub, Country Head, Conitex Sonoco India, Annapurna Alladi, Partner Digital Trust, KPMG and Ujjwal Trivedi, Vice President – Product & Growth, MoveInSync