India, July 14: Kapture CX, a verticalized full-stack Agentic AI platform with focus on customer experience automation, announced the appointment of Sanjay Prasad as Vice President – Sales. Based in Mumbai, he will lead the company's enterprise sales strategy, with a focus on expanding adoption of Kapture CX's AgentOS platform across large enterprise customers in BFSI and retail. The appointment reflects the company's continued investment in strengthening its leadership team as organizations increasingly adopt Agentic AI to transform operations.
Sanjay brings more than two decades of experience in enterprise technology sales, business development and strategic alliances. Before joining Kapture CX, he held leadership roles at IBM, HP, Oracle, Red Hat, LeadSquared and MoEngage, where he led growth strategy across India and the Middle East. Throughout his career, he has worked closely with large enterprises to drive digital transformation in regulated environments such as financial services. He holds a degree in Mechanical Engineering and MBA from Pune University and Digital Marketing Program from IIM Kashipur.
"Indian enterprises are entering a new phase of AI where the focus is shifting from experimentation to measurable business impact. Sanjay's experience in AI-led customer experience and driving technology adoption across complex environments will help us deepen our presence in India and accelerate the adoption of AgentOS among leading enterprises," said Sheshgiri Kamath, Co-Founder and CEO, Kapture CX.
Commenting on his appointment, Sanjay Prasad, Vice President – Sales, Kapture CX, said,
"Enterprises today are looking beyond AI pilots and focusing on platforms that can deliver strong business outcomes at scale. Kapture CX has built a differentiated full stack platform that addresses this need, and I look forward to working closely with organizations across India to help them transform customer experience through intelligent automation."
The appointment comes at a time of strong momentum for Kapture CX. Since its Series A funding in 2023, the company has achieved 4x revenue growth while reaching profitability and now serves more than 1,000 enterprises across 18 countries. The recently announced pre-Series B funding will support the company's global expansion and continued investment in Agentic AI innovation.
